ProBase offers eCommerce integration services for companies looking to join the electronic payment initiative and offer twenty-four hour availability to their customers.
E-commerce integration is the coordination between a company’s eCommerce site and back-end accounting and inventory (ERP) system. Proper integration enables the flow of information bi-directionally between the two systems meaning data only needs to be entered into one system once. This results in various efficiencies such as inventory levels automatically updating at the back-end as product is sold on the eCommerce site and at the front-end as product gets received into a warehouse and added to inventory. (Note that while many eCommerce businesses currently have one way integration or batch updates, true eCommerce integration is achieved by two-way, real-time or near real-time flow of data.)
Many businesses choose to fully integrate both systems as it means inventory and pricing information is available to customers and staff in real-time and as demand increases the need for additional staff to handle transactions is minimized.