The SmartPAY e-Tax Payment and Collections systems is the Bank’s interface for collection of taxes from taxpayers. In Zambia ZRA ( Zambia Revenue Authority) is the body responsible for tax collection. The system caters for both Customs and Domestic taxes. It can be accessed ANYWHERE, ANYTIME provided availability of Internet using ANY Internet enabled device.
Customs taxes are Import and Export taxes paid to ZRA when goods are either imported or exported out of the country. Customs taxes are paid through the Asycudaworld (AW) System
Customs Payment – Asycudaworld
The customs payment system caters for individual, clearing agents and corporate taxpayers. The process varies depending on the defined taxpayer
Domestic Taxes
These are inland taxes paid to ZRA. These included Value Added Tax (VAT), Income Tax, Pay As You Earn (PAYE), Withholding Tax, Turnover Tax, Mineral Royalty, Presumptive Tax, Medical Levy, Property Transfer Tax, Base and Excise. Domestic Taxes are paid through the Tax Online system.
Custom Payment - Asycudaworld
The customs payment system caters for individual, clearing agents and corporate taxpayers. The process varies depending on the defined taxpayer
Retail Taxpayer
The retail taxpayer is one where the payment process is initiated and completed by the same person. This is usually the setup employed for users who are sole signatory on their bank accounts.
Corporate Taxpayer
The payment process for a corporate taxpayer involves an Initiator and Approver(s). There can be one or more approvers as it based on the signing mandate held with the bank.